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Privacy Policy
Introduction
We value the trust you place in us. Just as our ministry seeks to nurture families with care and comfort, we also protect the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Collect
- Names and email addresses (for newsletters, devotionals, and resource downloads)
- Messages or inquiries sent through contact forms
- Purchase information when you buy books, music, or other resources (name, email, billing/shipping details)
- Limited technical information (such as cookies or browser type) to improve website performance
How We Use Your Information
- To send devotionals, stories, and ministry updates
- To provide access to downloadable resources and healing bundles
- To respond to inquiries and prayer requests
- To process and fulfill book, music, and other orders
- To improve the website experience for families and caregivers
Children’s Privacy
Because our ministry nurtures children and families, we take special care to protect children’s information. We do not knowingly collect personal data from children under 13 without parental consent. Parents and caregivers are encouraged to guide children’s use of our resources.
Purchases, Payments, and Refunds
Purchases
When you purchase books, music, or other resources from our website, your order details will be collected solely to process and fulfill your purchase. We do not sell or share this information with third parties except as necessary to complete the transaction (for example, with payment processors or shipping providers).
Payments
All payments are securely processed through trusted third‑party providers. We do not store your full payment card details on our servers. By completing a purchase, you agree to provide accurate billing information and authorize the payment provider to charge the amount due.
Refunds
Our ministry seeks to serve with integrity. We want you to be confident in your purchases. If you receive a defective or incorrect item, please contact us within 14 days of delivery. Refunds or exchanges will be issued according to our refund policy, which is designed to be fair and transparent. Digital downloads, once accessed, may not be eligible for refunds except in cases of technical error.
Record Keeping
Transaction records (such as receipts and refund confirmations) are retained only as long as necessary for accounting, legal, or ministry stewardship purposes.
Digital Downloads
For digital products such as music or e-books, we provide secure download links. These links may be time-limited to protect against misuse.
Data Protection
We use secure servers, limited access, and trusted third-party services to safeguard your information. While no system is perfect, we are committed to protecting your privacy with diligence and care.
Sharing Information
We do not sell or trade your personal information.
We may share limited data with trusted service providers (such as WordPress plugins, e-commerce platforms, or email services) only to support ministry functions.
Your Rights
You may request to access, correct, or delete your personal information at any time. Please contact us if you wish to exercise these rights.
Disclaimer of Liability
Our resources are offered for spiritual, educational, and creative purposes. While we strive for accuracy and care, we are not responsible for how visitors use, interpret, or share this content. By using this site, you agree that our ministry is not liable for misuse, misinterpretation, technical issues beyond our control, or actions taken based on the information provided.
Contact Us
If you have questions about this Privacy Policy, please reach out through our website’s contact form or email. We will respond with care and respect.